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Product code: 11-001
The Emergency Risk Communication/CDCynergy CD-ROM offers a fast-paced, interactive course that gives participants the knowledge and tools to communicate to the public, media, partners and stakeholders during an intense public health emergency, including terrorism.
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The course consists of 12 self-contained modules to meet the crisis communication training needs of distinct groups (e.g., public health professionals, medical and health professionals, first responders, community and civic leaders and volunteer organizations) at the local, state and federal...
The course consists of 12 self-contained modules to meet the crisis communication training needs of distinct groups (e.g., public health professionals, medical and health professionals, first responders, community and civic leaders and volunteer organizations) at the local, state and federal levels.
Module topics include:
1. Pre-event, Event and Post-event Communication Planning
2. Psychology and use of Risk Communication
3. Principles in a Crisis
4. Working with the Media in a Crisis
5. Spokesperson Trust and Credibility in an Emergency
6. Crisis Communication Plans and the 9 Steps of Response
7. Media and Public Health law
8. Messages and Audiences Needs in a Crisis
9. Bio-terrorism and Emergency Risk Communication
10. Meeting Partner and Stakeholders Needs
11. Roles and Responsibilities in the Official Response
12. Human Resource Management for Communicators in a Crisis
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