It is essential for health departments and others to use QI tools to fulfill their missions, apply for accreditation, improve the health of their communities, and become more efficient and effective. This Encyclopedia includes basic and advanced tools - many that aren’t available elsewhere in print, including:

·           Continuum of Quality

·           Five Whys

·           Gantt Chart

·           Purpose Principe

·           Stakeholder Analysis

PHF Experts have continued to develop resources to expand the library of QI tools available to support the work of health departments and their community partners, and PHF is offering these new tools online as supplements to this resource. Use all tools to help your organization improve the public’s health.

“The Public Health Quality Improvement Encyclopedia is a great tool that I use at work, in our QI Council, and for my personal use.  I love the way it is set up – very simple and easy to follow.  I find the examples, the description of what each tool does, and the next steps particularly useful.” Renee S. Frauendienst,

RN, PHN, BSN, Public Health Division Director, CHS Administrator, Stearns County Human Services, MN

“Our Local Health Jurisdiction adopted the Public Health Quality Improvement Encyclopedia as a key QI tool last year, and it has been extremely helpful as a resource.  I especially like the format of having an explanation of the tool AND a public health example.  Besides being really portable, the Encyclopedia makes it easy to highlight one tool at our team meetings, so everyone can focus on a tool that is particularly relevant at the moment.”  Susan Sloan, Performance Management Specialist, Whatcom County Health Department, WA

©2012 by Public Health Foundation

Spiral Bound Guide

200 pages

Need training on QI, or looking for bulk copies of 25 or more? Please contact us at info@phf.org.