Collaborative Performance Management for Public Health: A Practical Guide

Product code: CPM-001

What’s hindering your organization from implementing effective performance management?

While performance management can be an uncomfortable topic in public health, it doesn’t have to be. Implementing performance management is not easy, but it is necessary for organizational and systems improvement.

In this newly-released book, authors Amanda E. McCarty, and Sonja M. Armbruster, and John W. Moran clarify what public health performance management is and is not. They make a strong case for why it is needed to tackle the long-standing health issues plaguing communities and states. In doing so, they advocate for more thoughtful use of the resources already available in your organization - relying on public health leadership to work with well- trained staff to manage your own organizational performance.

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To be broadly accepted within public health, performance management concepts and models have to be framed and populated with public health examples, and this book offers a wealth of practical insights and case studies that may be immediately applied to public health organizations, from assessing an organization’s needs, introducing a performance management system to the organization, developing an organization's goals and targets, to implementing sound performance management systems and plans.

If you are a public health leader or employee concerned with maximizing the health impact of scarce resources – you need this book.

Table of Contents

Forward - Leslie M. Beitsch

Chapter 1: Performance Management in Public Health

Chapter 2: What is a Performance Management System?

Chapter 3: Introducing Performance Management to an Organization

Chapter 4:The Five Stages of Performance Management

Chapter 5: Developing Agency & Programmatic Goals, Objectives, Measures & Targets

Chapter 6: Implementation & Maintenance of a Performance Management System

Chapter 7: Developing a Performance Management Plan

Chapter 8: Performance Management Case Studies

Need help getting started? Check out Public Health Foundation’s Performance Management Programs

Take advantage of these SPECIAL OFFERS:

Save $14.00 for a limited time.

Order 5 or more copies of this publication and receive a 10% discount.

Receive a 25% discount on Solving Population Health Problems through Collaboration, when you order both books. (Use code POPHLT at checkout)

Get a free copy of the foundational Performance Management: Understanding the Turning Point Model DVD with every book purchase, while supplies last. This DVD is based on the initial Public Health Performance Management Framework. While the framework has been updated, much of the material is about measurement, standards, reporting, and quality improvement remain quite relevant. For additional free performance management resources from the Public Heath Foundation, visit our online Performance Management Toolkit. (Use code FREEPMDVD at checkout)

Learn more about the authors:

Amanda E. McCarty is an Assistant Professor in Health Services Administration at West Virginia University Institute of Technology. Previously, she served as the Director of Performance Management and Systems Development at the West Virginia’s Bureau for Public Health. As a consultant for the Public Health Foundation, McCarty has provided training and technical assistance for state, local and tribal health departments in the areas of performance management systems development, workforce development, quality improvement, and the development of evaluation plans and logic models since 2013.

Sonja M. Armbruster is on the faculty of Wichita State University’s Public Health Sciences program, and recently served as Director of the Center for Public Health Initiatives at Wichita State University’s Community Engagement Institute. She previously served as adjunct faculty for the University of Kansas Master of Public Health program. As a consultant for the Public Health Foundation she provides training and technical assistance for state, local and tribal health departments in the areas of performance management systems development, workforce development, and quality improvement since 2011.

John W. Moran is a Senior Quality Advisor to the Public Health Foundation and an Adjunct Professor in the Arizona State University College of Health Solutions’ School for the Science of Health Care Delivery. He has more than 30 years of expertise in developing quality improvement tools and training programs, implementing and evaluating quality improvement programs, and writing books and articles on quality improvement methods. His past appointments include Senior Fellow at the University of Minnesota, School of Public Health in the Division of Health Policy and Management; President of the Advisory Board of Choose To Be Healthy Coalition of the Healthy Maine Partnership for York County, Maine; faculty member of the CDC/IHI Antibiotic Stewardship project; PHAB’s Evaluation and Quality Improvement Committee; and more than 20 years as an Adjunct Professor in the Graduate and Undergraduate School of Engineering at the University of Lowell.

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